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Our servers are located in Centro, Hemel Hempstead which is one of the UK's best server
housing environments.
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Our network uses the latest Juniper routing and HP switching systems. This gives us
maximum speed and reliability to ensure the best service possible.
We have backups of all major hardware which is kept ready in the event of a hardware failure.
Hardware is also updated over time to make sure we are taking full advantage of the best equipment
possible.
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Our connectivity is provided by a number of leading UK providers. We use BGP routing to enable us
to use all our connections to get maximum performance. This also gives us 100% uptime as even if
one if our lines fails there are at least two others which takeover instantly.
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All our systems are covered by APC UPS back up systems for instant backup in the event of a power
failure. With a diesel backup generator which provides power for prolonged power failures
Our data centre is built to an N+1 standard so this means that if two generators are required to
provide non-stop power, then there will be three installed. So rather than guaranteeing 99.99%
availability, the guarantee is 100%.
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When it comes to security, we refuse to compromise. Our data centre features totally comprehensive
24/7 security to keep your data 100% safe. This means our customers have the protection of security
barriers, 24x7x365 monitoring by on-site personnel to include visual verification of all personnel
entering the building, CCTV video camera surveillance and a security breach alarm provides the
control room with information.
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Very Early Smoke Detection apparatus is installed. These highly sensitive aspirating smoke
detectors are linked to the Building Management system which is monitored continually from
a network operations centre; provide very early detection to help avoid fire, loss and business
disruption. This is coupled with a gas based fire retardant that is environmentally friendly,
to put out fires instantly, without damaging equipment.
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