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FAQ'S
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FAQS - BILLING
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Q.  How can I pay for products on your site?
A. We accept the following credit cards MasterCard, Visa, Visa Delta, Visa Electron, Visa Purchasing, JCB, Solo and Switch. You can also pay by cheque for annual hosting accounts; this is not available for monthly plans.
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Q.  Can I have a free trial of a web hosting account?
A. We don't offer free trials instead we offer a full no questions asked 30 day money back guarantee. This means that you can trial any of our account risk free for 30 days and if in the very unlikely event you find it isn't what you were looking for you can have a full refund.
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Q.  Do I get an invoice?
A. Yes, if you require an invoice please contact sales after you have signed up and they can arrange for you to have a full VAT invoice.
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Q.  Do you charge VAT?
A. Yes we do charge VAT and prices shows on our site are shown excluding VAT.
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Q.  How will I be billed if I sign up for a monthly account?
A. You will be billed using your credit card you used when you signed up each monthly anniversary of your account. For example if you sign up on the 10th if would be the 10th of every month. If for example you signed up on the 31st of a month your billing on months with less than 31 day would be on the next available day.
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Q.  You offer a 30 day money back guarantee, is this a no quibble guarantee meaning that I will get a refund no matter what reason I give for cancelling?
A. Yes, you can get a refund for any reason; you don't even need to give a reason to claim a refund if you wish.
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Q.  How will I be billed if I sign up for a monthly account?
A. Yes, we don't have any minimum contact periods for our hosting and users can cancel an account with no notice needed by simply sending a support request from the control panel.
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If you have a question not answered in our FAQ's please e-mail sales@bpweb.net or give us a call on 08707 42 44 74 and we will be happy to answer your queries.
















































































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