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General FAQ's
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Q.  I have 30 web sites and each is totally a separate site, is the multi site account idea to host this for me?
A. Yes, with the multi site accounts you can host unlimited separate web sites on just one account. Each site is set up as a complete site in its own right as if each account was hosted on a separate hosting account. We do not use any redirects or masking like some hosts do to allow multiple sites to be hosted on one account.
Q.  I've never used an account like this before, how easy is it to set up domains?
A. It's very simple to add domains to an account using our simple and straight forward domain control system. This is backed by a full knowledge base and of course we are on hand to help you with anything your not sure about.
Q.  Are there any extra charges for each domain I add to the account?
A. No, there are no charges for adding domains to an account and there are no other charges for any other features to set them up.
Q.  Do you get a FTP account for each site and a control panel?
A. No, if you need a FTP account and control panel for each site you should consider one of our reseller accounts which provide these features.
Q.  Can I upgrade from a multi site account to a reseller account later on if I decide I need separate control panels and FTP?
A. Yes, this is very simple and is made even easier as you will keep the multi site account. So when you upgrade you do not have to move all your sites to their own account, you can just move the ones that need their own account.
Q.  Is there any way to tell that my sites are all hosted on a single account and not on separate ones?
A. It is impossible for people to see as they are setup on the same account as to the outside world they look like they are on their own hosting account.

If you have a question not answered in our FAQ's please e-mail sales@bpweb.net or give us a call on 08707 42 44 74 and we will be happy to answer your queries.

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